Requirements
Required Skills: We are looking for an individual who embodies the following core competencies:Proven expertise in Sales, consistently meeting or exceeding targets.A track record of delivering outstanding Customer Care.Experience or strong understanding of Public Relations (PR).Exceptional Communication Skills that persuade and engage.Mastery of Negotiation tactics and strategies.Demonstrated ability in Client Relationship Management.Proficiency in Lead Generation.Familiarity with CRM Software.Strong Presentation Skills.Capability for effective Market Analysis.Sharp Problem-Solving abilities.A highly Goal-Oriented approach to your work.Experience Requirements:1-3 years of proven, hands-on experience in a Sales, Customer Service/Support, Sales/Retail, or Marketing/PR/Advertising role.Career Level Expectations:This is an exciting opportunity for an Experienced professional eager to take on significant responsibilities and make a tangible impact from day one.
Description
Job Responsibilities:Handle sales inquiries from customers through phone calls, WhatsApp, social media, and walk-ins.Promote and sell the Kids Area’s services, packages, birthday parties, and events.Coordinate and follow up on birthday party bookings, from the initial inquiry until the event is completed.Handle school trip inquiries and bookings, including communicating with schools and coordinating arrangements.Build and maintain good relationships with customers, schools, and potential clients.Follow up with leads and convert inquiries into confirmed bookings.Respond to customer questions and provide accurate information about prices, packages, offers, and services.Support PR activities and help promote the Kids Area through social media and other channels.Follow up with existing customers and encourage repeat bookings and visits.Meet monthly sales targets and prepare follow-up reports when required.Handle customer feedback professionally and coordinate with the relevant teams to ensure a smooth customer experience.Coordinate with the Operations team regarding bookings, events, and school visits.