✨ AI Summary
The Customer Accounts Executive (Collection) will be responsible for monitoring accounts to identify outstanding debts, investigating historical data, and contacting clients about overdue payments. Key responsibilities include taking actions to encourage timely debt payments, processing payments and refunds, resolving billing and customer credit issues, updating account status records, and reporting on collection activity and accounts receivable status. This role requires experience in collection, preferably within the real estate industry. A Bachelor's degree in Business, Accounting, or a related field is preferred. Strong debt collection, cash collection, communication, and customer service skills are essential, along with a basic understanding of finance and the ability to work independently and resolve issues promptly.
Requirements
Experience in collection with real estate industry is a MUSTBachelor's degree in Business, Accounting, or related field is preferredDebt collection and cash collection skillsExcellent communication and customer service skillsBasic understanding of financeAbility to work independently and resolve issues promptly
Description
Monitor accounts to identify outstanding debtsInvestigate historical data for each debt or billFind and contact clients to ask about their overdue paymentsTake actions to encourage timely debt paymentsProcess payments and refundsResolve billing and customer credit issuesUpdate account status records and collection effortsReport on collection activity and accounts receivable status