✨ AI Summary
The Collection Representative will monitor customer accounts to identify overdue payments and outstanding debts. Responsibilities include contacting customers to discuss overdue payments, encouraging timely debt payments, resolving payment issues with the finance team, and negotiating suitable payment plans. The role requires excellent negotiation, interpersonal communication, problem-solving, attention to detail, and time management skills, along with 0-2 years of experience in collections and knowledge of payment plans and collection procedures.