✨ AI Summary
The Collection Specialist will review customer contracts to ensure payment terms and penalties are applied correctly. Responsibilities include following up with customers on outstanding payments, managing communications for overdue accounts, and preparing collection reports. This role requires strong communication and negotiation skills, excellent organizational abilities, and proficiency in Microsoft Office, particularly Excel.
Requirements
Females (preferred)1–2 years of experience in Collections or Accounts Receivable.Strong communication and negotiation skills.Excellent organizational and follow-up abilities.Proficiency in Microsoft Office, especially Excel.
Description
Review customer contracts to ensure payment terms, due dates, and late payment penalties are properly applied.Follow up with customers to collect outstanding payments and agree on payment schedules.Manage all communications related to overdue accounts and respond to customer inquiries and collection-related complaints.Coordinate with internal departments to resolve any issues that may impact the collection process.Prepare daily and monthly collection reports, including overdue accounts, delinquent customers, and Accounts Receivable Aging reports.