✨ AI Summary
The Collection Specialist will be responsible for monitoring accounts to identify outstanding debts, investigating historical data, and contacting clients to encourage timely debt payments. This role involves processing payments and refunds, resolving billing and credit issues, and updating account status records. The specialist will also be required to report on collection activity and accounts receivable status. A proven track record in collections, proficiency in MS Office and databases, and strong communication, negotiation, and problem-solving skills are necessary.