Requirements
Requires 5-7 years of HR experience with a focus on employee relations and labor law compliance in the GCC (UAE and/or KSA essential; Jordan a plus). Must have hands-on experience calculating EOS/gratuity under UAE, KSA, and Jordan labor laws and experience handling labor complaints and disciplinary cases. HR certification (SHRM, CIPD, SPHRi) is a plus.
Description
Job PurposeResponsible for employee relations cases, labor law compliance, and end-of-service calculations across UAE, KSA, and Jordan.Key ResponsibilitiesEmployee RelationsHandles employee relations cases including grievances, misconduct, and workplace disputes: gathering information, conducting meetings with employees and managers, and documenting findingsPrepares investigation reports and complete case documentation for each ER caseHandles contested exits and high-risk cases, ensuring the documentation trail is complete and accurateFollows up on labor complaints filed with MOHRE, KSA labor offices, and the Jordanian Ministry of Labor, and prepares the required responses and documentation in coordination with legal counselLabor Law ComplianceProvides guidance on UAE, KSA, and Jordan labor law requirements (contracts, probation, notice periods, working hours, leave entitlements, termination grounds)Monitors changes in labor legislation and regulations (MOHRE, HRSD/Qiwa, Jordan MoL) and recommends the required actionsReviews employment contracts and HR policies for compliance across the three countries and flags any risksPrepares and maintains country-specific compliance reference guides (probation rules, notice periods, EOS formulas, leave entitlements)End of Service & GratuityPrepares EOS and gratuity calculations for terminations, layoffs, and complex or disputed cases in line with each country's labor lawReviews EOS calculations for accuracy before submission to payrollMaintains updated EOS calculation templates per country and audits past settlements when requiredGovernment & Regulatory SupportPrepares labor authority correspondence, filings, and notifications related to disciplinary actions and terminationsSupports government inspections and official requests with the required documentationRequirementsQualifications & Experience5-7 years of HR experience with a focus on employee relations and labor law compliance in the GCC (UAE and/or KSA essential; Jordan a plus)Hands-on experience calculating EOS/gratuity under UAE, KSA, and Jordan labor lawsExperience handling labor complaints and disciplinary casesHR certification (SHRM, CIPD, SPHRi) is a plus