Requirements
Requires 4+ years of experience in customer or user research, including interviews, usability testing, and surveys, with full study lifecycle ownership from discussion guide to insight synthesis. Must be proficient in thematic coding methods, survey design/statistics, and translating raw research data into findings decks and journey maps. Requires expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail.
Description
About This OpportunityWe're working with a leading foundational AI lab to find experienced VPs of customer insights who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.We're looking for VPs of customer insights with 4+ years in customer or user research, feedback synthesis, or product discovery to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: moderated usability test findings decks, customer interview synthesis and thematic coding summaries, survey instrument design and analysis writeups, discussion guides and screener criteria for research studies, research repository tagging and insight briefs, and journey map documents translating findings into product recommendations.Compensation: $70/hourCommitment: Flexible, 5-20 hours per week (or more if desired)Location: Fully remote, work on your own scheduleStart date: ASAPQualifications 4+ years conducting customer or user research (interviews, usability testing, surveys) with ownership of the full study lifecycle from discussion guide to insight synthesis Fluency with thematic coding methods, survey design/statistics, and translating raw research data into usability test findings decks and journey map documents Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detailAbout EthosEthos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.Key Requirements4+ years conducting customer or user research (interviews, usability testing, surveys) with ownership of the full study lifecycle from discussion guide to insight synthesisFluency with thematic coding methods, survey design/statistics, and translating raw research data into usability test findings decks and journey map documentsExpert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail