Description
WHAT MAKES US A GREAT PLACE TO WORKWe are proud to be consistently recognized as one of the world's best places to work. We are currently the top-ranke consulting firm on Glassdoor's Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.WHO YOU'LL WORK WITHYou'll join our Product Management & Innovation experts within the AI, Insights & Solutions (AIS) team, which includes a group of experts in analytics, engineering, product management, user research, and design. Together, we create human-centric solutions that leverage the power of data and artificial intelligence to drive competitive advantage for our clients.WHERE YOU'LL FIT WITHIN THE TEAMAs an Expert Senior Manager, Product Management & Innovation, you'll work on integrated teams alongside our general consultants and clients to lead development of omnichannel solutions across a wide range of industries and problems —defining and evolving the strategic vision with cross-functional teams to deliver impactful, feasible, and client-aligned experiences, products and businesses, and advising on innovation and product strategy. You'll advise on innovation and product strategy, and are expected to independently lead the work, including defining and owning the workplan, fostering cross-collaboration, managing direct and cross-functional reports, engaging with clients, and overseeing answer/product definition and delivery.You have a passion for designing and developing customer-centric innovative solutions, a foundation in product development, technical aptitude, and a collaborative mindset. With a special focus on driving innovation, you will work closely with engineering, design, and strategy teams to explore emerging technologies, validate new ideas, and guide agile development, while managing senior and multiple stakeholders and preparing and running meetings with senior clients from research and planning to execution. You'll contribute to high-impact, client-facing solutions while building your technical and strategic skills in a fast-paced, experimentation & data-driven environmentWHAT YOU'LL DOLead Human-Centered Design Strategy and Product InnovationLead the integration of human-centered design into product strategy, aligning research with business and customer goals. Translate complex user insights, business needs, and technical feasibility into a clear product vision, roadmap, feature map, and development-ready backlog. Lead ideation, journey mapping, and service design workshops to align teams around user-centered solutions. Drive cross-functional collaboration to support prototyping and testing to ensure continuous validation. Drive high-impact, balanced decision-making by applying a strategic lens to balance user needs, reliable tech solutions, business needs, and alignment.Set Strategy and Lead the Delivery of Proof of Concepts (POCs) and Minimum Viable Products (MVPs), and ProductsLead multi-disciplinary teams and clients in tackling business challenges and developing innovative product solutions. Use agile, product/ CX best practices to guide execution and ensure outcomes. Quickly integrate into client environments, building trust and credibility through strategic guidance and strong cross-functional collaboration. Own work planning and execution, ensuring AIS delivers high-quality contributions that align with client goals. Shape actionable, insight-based strategies with measurable impact. Help drive client decisions by identifying and framing key tradeoffs to help teams move forward.Own Product Planning, Roadmaps, and ExecutionLead the development and evolution of product roadmaps, ensuring initiatives align with broader strategic goals. Effectively translate complex technical concepts into clear and non-technical language for all stakeholders. Leverage business and user insights to identify and evaluate potential product roadmap opportunities, articulating associated tradeoffs and mitigating risks throughout the product lifecycle. Prioritize effectively across multiple workstreams and build a development-ready backlog with user stories, mockups, architecture, and acceptance criteria.Inspire, Align, and Lead Cross-Functional TeamsCultivate a high-performing, collaborative team culture across Bain, clients, and other stakeholders. Ensure alignment across stakeholders through transparency, shared ownership and momentum toward results. Be a visible, influential leader across the AIS team and the broader organization.Build Capabilities and Drive Thought LeadershipMentor others and lead capability-building across AIS, Bain, and client teams, skill development in human-centered design, agile, technical fluency (e.g., how products are built and scaled), and innovation-driven product management. Maintain a curious and proactive mindset, adopting emerging tools and technologies, such as generative AI, to boost productivity and enhance team outcomes. Help build institutional knowledge within AIS and Bain communities, reinforcing AIS's role as a center of product and innovation excellence.Travel expectation: 40–50% ABOUT YOURequired QualificationsRelevant Bachelor's degreeA minimum of 10 years of experience in product management, with deep expertise in agile methodologies, design thinking, and software development practicesExpert knowledge in the four lenses (feasibility, viability, desirability, strategy) with the ability to manage any lens as neededExpert in product managing software development, including hands-on experience in AI solutionsExpert in business case building to clearly identify, quantify and frame the potential value of the product/solutionExperience using Gen-AI powered product management and product development tools effectively (i.e., ProductBoard, Jira, Synthetic Users, VoiceOver, Loveable, etc. Foundational knowledge of agentic AI architectures, including common use cases and end-to-end workflows (e.g., orchestration, tool use, and evaluation)Expert in design thinking principles and leading cross-functional teams through workshops to cultivate design thinking innovation processAbility to speak fluently about the technical aspects of the products worked onAbility to rapidly absorb and interpret technical information, with a deep understanding of modern design and development principlesDeep experience in applying agile and scrum methodologies to lead and scale cross-functional teamsExperience in Lean Startup principles to drive experimentation, validate ideas, and inform product strategyStrong interpersonal and communication skills, including the ability to explain and discuss approaches and technicalities of solutions with colleagues and clients from other disciplinesAbility to work independently, manage priorities, and collaborate effectively in complex, ambiguous situations, passion for delivering high-impact client results in fast-paced, evolving environmentsCuriosity, proactivity and critical thinkingAbility to collaborate with people at all levels and with multi-office/region teams, cross-functional/inter-disciplinary teams including engineers, designers and researchersExperience leading multiple projects independently and growing and developing more junior product managersFluency in English and Arabic Preferred QualificationsRelevant Master's degree in business or technology or related fieldCommercial acumen and understanding of business modelsExperience working in startups or other entrepreneurial environmentsTop-tier consulting experience preferredBackground in architecture/software dev/data pipelinesExperience in product managing the architecting and implementing of AI/tech solutions at an enterprise scaleSolid product management experience, with a history of managing ideation to launch of analytics or ML-driven software, solutions, or servicesExperience in product managing the building and deploying ML pipelines into productionFluency in Arabic