Requirements
Requires a minimum of 5 years of experience in sea export pricing and customer service within the shipping or freight forwarding industry. Must have a strong understanding of international trade practices and carrier rate structures, and familiarity with industry regulations, customs requirements, and shipping documents is advantageous. Proficiency in Microsoft Office Suite and familiarity with tracking systems and documentation software is required.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
12000 - 14000 AED
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Transport, Logistics & Warehousing
Company Industry
Shipping & Freight
• Prepare and issue accurate freight quotations for sea export shipments based on customer inquiries.
• Coordinate with shipping lines, co-loaders, and overseas agents to obtain competitive rates.
• Ensure pricing aligns with company margin targets and operational feasibility.
• Follow up on quotations to maximize conversion of leads into confirmed shipments.
Proactively communicate with existing and potential customers to build and maintain strong business relationships.
• Understand customer requirements thoroughly and offer tailored shipping solutions.
• Promote value-added services to enhance profitability and customer satisfaction.
• Ensure high levels of responsiveness and service quality at all times.
Work closely with the operations and documentation teams to ensure smooth execution of confirmed shipments.
• Communicate shipment details, rate agreements, and customer instructions clearly to all internal stakeholders.
• Monitor shipment progress and provide proactive status updates to clients.
Requirements:
• Minimum 5 years of experience in sea export pricing and customer service within the shipping or freight forwarding industry.
• Strong understanding of international trade practices and carrier rate structures
• Familiarity with industry regulations, customs requirements, and shipping documents is advantageous.
• Proficiency in Microsoft Office Suite and familiarity with tracking systems and documentation software.
Salary:
AED
12,000 to 14,000
per month inclusive of fixed allowances.
About the Company
Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors.
Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.
Easy Apply