Description
A. Export Freight & Shipment CoordinationManage end-to-end export shipments for flexible packaging products.Coordinate FCL/LCL, sea freight, air freight and road freight shipments as required.Obtain freight quotations from freight forwarders and shipping lines.Compare freight rates, transit times and service levels and recommend suitable options.Arrange container bookings based on shipment requirements.Coordinate container availability, loading schedules and dispatch.Monitor vessel schedules, ETD, ETA and transshipment details.Track shipments until delivery at the destination.Follow up with freight forwarders, shipping lines and transporters to ensure timely movement of cargo.Escalate shipment delays, documentation issues or operational problems to the Logistics Manager.B. Export DocumentationPrepare, verify and coordinate export shipping documents including:Commercial InvoicePacking ListCertificate of OriginBill of Lading (B/L)Shipping InstructionsDelivery Order, where applicableExport DeclarationVGMCertificate/other customer-specific documentsReview draft B/Ls and coordinate corrections before final release.Ensure all export documents are accurate and submitted within required timelines.Coordinate with customers and overseas agents regarding documentation requirements.Maintain complete shipment files and records for audit and future reference.C. Freight Forwarder & Shipping Line CoordinationMaintain regular communication with nominated and approved freight forwarders.Coordinate with shipping lines for vessel schedules, bookings and container availability.Negotiate/obtain competitive freight rates where applicable.Monitor freight forwarder performance and service levels.Verify freight invoices against agreed quotations and shipment details.Coordinate resolution of freight discrepancies, additional charges and claims.Monitor potential demurrage, detention and storage charges and take preventive action.D. Customs & Clearance CoordinationCoordinate with customs clearance agents for export clearance.Ensure all documents required for customs clearance are available on time.Follow up on customs declarations, inspections and shipment release.Coordinate with transporters for container movement and gate-in/gate-out activities.Ensure compliance with UAE export procedures and company requirements.E. Internal CoordinationCoordinate with Sales/Customer Service regarding shipment requirements and customer delivery schedules.Coordinate with Production & Planning to confirm production readiness.Coordinate with Warehouse for finished goods availability, picking and loading.Coordinate with QA/QC for quality-related export documentation where required.Coordinate with Finance regarding freight invoices, customer documentation and shipment-related payments.Ensure shipment plans are aligned with customer commitments.F. Container Loading & DispatchCoordinate container allocation and loading schedules with the warehouse team.Ensure correct quantity, product specifications and packing details before dispatch.Verify container numbers, seal numbers and loading details.Ensure loading documentation is completed accurately.Coordinate timely dispatch of containers to the port/terminal.Maintain records of container and shipment details.G. Shipment Tracking & ReportingMaintain an updated Export Shipment Tracker covering:CustomerDestinationShipment/Order No.Container No.Container SizeVessel NameETD / ETAFreight ForwarderShipping LineBL No.Shipment StatusProvide regular shipment status updates to management and concerned departments.Prepare weekly/monthly logistics and export freight reports.Monitor freight costs and identify opportunities for cost optimization. Qualifications & ExperienceBachelor's degree in Logistics, Supply Chain Management, International Business, Commerce or a related field.5–8 years of experience in logistics/freight/export operations.Experience in a manufacturing/export environment is preferred.Experience in the flexible packaging, plastics, FMCG or related manufacturing industry will be an advantage.Strong hands-on experience in export freight and sea shipment coordination.Good knowledge of UAE export procedures and documentation.Experience dealing with freight forwarders, shipping lines, transporters and customs clearance agents.Technical SkillsStrong knowledge of export logistics and freight forwarding.Good understanding of Incoterms and international shipping procedures.Knowledge of FCL/LCL and container shipment processes.Good understanding of B/L, VGM, Shipping Instructions and export documentation.Strong MS Excel and MS Office skills.Experience with ERP/logistics systems is preferred.Ability to prepare and maintain shipment trackers and MIS reports.6. Behavioral CompetenciesStrong coordination and communication skills.Excellent attention to detail.Good negotiation and vendor management skills.Strong follow-up and problem-solving ability.Ability to manage multiple shipments simultaneously.Ability to work under pressure and meet strict shipment deadlines.Proactive and organized approach.Strong teamwork and cross-functional coordination.