✨ AI Summary
Vodafone UK is seeking a Customer Service Representative in Cairo/Giza, Egypt. This entry-level, full-time, shift-based role requires a university graduate with excellent communication skills and fluency in English. The primary responsibility is to serve as the main point of contact for customers, handle inquiries, and resolve issues to ensure a high-quality customer experience. Egyptian nationality is mandatory. Previous customer service experience is a plus. The position offers a hybrid work model after the initial three months, company-provided equipment, career growth opportunities, and comprehensive benefits including social and medical insurance.
🎁 Benefits & Perks
Competitive salary packages. Comprehensive online training. Hybrid work model (only 2 days on-site per week) after the first 3 months. Company-provided laptop, headset, and internet allowance. Clear opportunities for career growth. No night shifts. Five working days per week with two days off. Social and Medical Insurance coverage.
Requirements
Fluency in English is a MUST.Applicants must be University Graduates and dropouts.Egyptian Nationality is required.Excellent Communication Skills.Previous Customer Service Experience is a Plus.
Description
Serve as the primary point of contact for customers.Handle customer inquiries over the phone and assist in resolving issues.Ensure a consistently high-quality customer experience.Benefits:Competitive salary packages.Comprehensive online training.Hybrid work model (only 2 days on-site per week) after the first 3 months.Company-provided laptop, headset, and internet allowance.Clear opportunities for career growth.No night shifts.Five working days per week with two days off.Social and Medical Insurance coverage.