✨ AI Summary
Vodafone UK is seeking a Customer Service Representative in Cairo/Giza. This entry-level, full-time role involves serving as the primary point of contact for customers, handling inquiries, and resolving issues over the phone to ensure a high-quality customer experience. The position requires Egyptian nationality, university graduation (or dropout status), and excellent communication skills. Fluency in English is a mandatory requirement. Previous customer service experience is considered a plus.
🎁 Benefits & Perks
Competitive salary packages. Comprehensive online training. Hybrid work model (only 2 days on-site per week) after the first 3 months. Company-provided laptop, headset, and internet allowance. Clear opportunities for career growth. No night shifts. Five working days per week with two days off. Social and Medical Insurance coverage.
Requirements
Fluency in English is a MUST.Applicants must be University Graduates and dropouts.Egyptian Nationality is required.Excellent Communication Skills.Previous Customer Service Experience is a Plus.
Description
Serve as the primary point of contact for customers.Handle customer inquiries over the phone and assist in resolving issues.Ensure a consistently high-quality customer experience.Benefits:Competitive salary packages.Comprehensive online training.Hybrid work model (only 2 days on-site per week) after the first 3 months.Company-provided laptop, headset, and internet allowance.Clear opportunities for career growth.No night shifts.Five working days per week with two days off.Social and Medical Insurance coverage.