Customer service representative - Vodafone UK - Cairo
🏢 VOIS Egypt
📍 Cairo, EgyptFull-timeHybrid
📅 Posted: 3w ago🔄 Updated: 3w ago
CV%
✨ AI Summary
Vodafone UK is hiring a Customer Service Representative in Cairo, Egypt. This entry-level, full-time position involves acting as a front-line interface with Vodafone UK customers, responding to inquiries over the phone, and resolving issues. The role requires maintaining customer experience and representing the company positively. The workplace is hybrid, with 2 days a week on-site.
Required Skills
Other
○English○customer care○customer support○contact center○work from home○fluent in english○wfh○vodafone○c1○_vois○translation
Soft Skills & Professional Competencies
○Communication
Business, Sales & Management
○Real Estate Sales○Customer Success○Telesales
Hospitality, Retail & Customer Service
○Call Center Experience
Science & Research
○Remote Sensing
Information Technology
○NIST
🎁 Benefits & Perks
Hybrid work module (2 days a week from site), Very Attractive Package, Laptop/PC provided from the company + Internet allowance, 5 working days + 2 days off (Rotational), Annual balance, Profit share, Social and Medical insurance, Annual Salary Increase after Conversion
Requirements
Fluent in English C1 is a MustGraduates onlyEgyptian Nationality is a must.Soft and communication skills.Males & Females
Description
Act as a front-line interface with customers of Vodafone UK Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the companyBenefits:we work in a hybrid module (2 days a week from site)Very Attractive PackageLaptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balanceProfit shareSocial and Medical insuranceAnnual Salary Increase after Conversion