✨ AI Summary
instashop, a leading online local marketplace in the UAE and Egypt, is seeking a Coordinator IT Support. This role involves managing hardware asset inventory, coordinating with suppliers and vendors for procurement and allocation, configuring and troubleshooting hardware, and resolving issues using remote access tools. The ideal candidate will have a strong command of Excel, excellent organizational and communication skills in English, and the ability to work both independently and in a team.
Key responsibilities include planning and monitoring hardware distribution, maintaining records of hardware and licenses, ensuring IT processes are met, and liaising with suppliers and telecom providers. This is a permanent, full-time position based in Cairo, Egypt.
Requirements
The Coordinator IT Support will be responsible for managing a detailed inventory of the Company's hardware assets and keeping the inventory sheets updated. Furthermore, the Coordinator IT Support interacts with the various suppliers and vendors in order to coordinate and track the asset allocation and hardware assets to ensure compliance with vendor contracts. Plan and monitor the distribution of hardware assets, maintain records of hardware and licenses, configure, troubleshoot and maintain hardware, and ensure IT processes are met before allocating to the vendors. Utilize remote access tools to resolve issues and maintain a close relationship and coordinate with suppliers and Telecom providers for procurement of assets. Qualifications include adequate command of Excel, strong organizational skills, strong written and verbal communication skills in English, and the ability to work independently or in groups.
Description
instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone's achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we're always on the lookout for new talents to join us on our success journey.Job DescriptionThe Coordinator IT Support will be responsible for managing a detailed inventory of the Company's hardware assets and keeping the inventory sheets updated. Furthermore, the Coordinator IT Support interacts with the various suppliers and vendors in order to coordinate and track the asset allocation and hardware assets to ensure compliance with vendor contracts.Plan and monitor the distribution of hardware assetsMaintain records of hardware and licensesConfigure, troubleshoot and maintain hardware and ensure IT processes are met before allocating to the vendorsUtilize remote access tools to resolve issuesMaintain a close relationship and coordinate with suppliers and Telecom providers for procurement of assetsQualificationsAdequate command of excelStrong organizational skillsStrong written and verbal communication skills in English.Ability to work independently or in groups