Associate Operations Training & Onboarding - instashop

🏢 talabat
📍 Dubai, United Arab EmiratesOn-site
📅 Posted: 2w ago🔄 Updated: 3d ago
CV%
✨ AI Summary
The Associate Operations Training & Onboarding role at instashop focuses on supporting and delivering training programs for riders, pickers, and operational teams. Key responsibilities include executing onboarding, delivering training sessions, maintaining training records, monitoring trainee performance, and contributing to training improvement initiatives. The role requires a Bachelor's degree, 3-8 years of experience in training or L&D within operations, strong communication in English and Hindi/Urdu, and proficiency in MS Office and Google Workspace. The ideal candidate possesses excellent time management, interpersonal, problem-solving, and multitasking skills, with an innovative approach to training development. As an Associate Operations Training & Onboarding, you will support the delivery and execution of onboarding and training programs for riders, pickers, and operational teams. You will work closely with other teams to ensure new and existing team members receive the required training, complete mandatory requirements, and are ready to perform effectively in their roles.Day-to-Day Responsibilities Support the execution of onboarding programs for riders, pickers, and operational teams, ensuring t
Required Skills
Soft Skills & Professional Competencies
○Communication○Time Management○Organization○Problem Solving○Conflict Resolution
Productivity & Workplace Tools
○Microsoft Office○Google Workspace
Other
○interpersonal skills○managing multiple tasks
Business, Sales & Management
○Customer Success○Onboarding
Education & Training
○Training Design
Finance, Legal & Governance
○Valuation
Nice to have:
Education & Training
○E-Learning
Requirements

Key Qualifications Bachelor s Degree required. Minimum 3 years of experience and 1+ within Training, L&D or related functions within operations Strong communication skills in English, Hindi/Urdu both verbal and written Experience with e-learning platforms Proficiency in MS Office (Word, Excel, PowerPoint) and Google Workspace What you will bring Effective time management & organizational skills Exceptional interpersonal and customer service skills Excellent problem solving and conflict resolution skills Skilled at managing multiple tasks and priorities Innovative approach to developing engaging and impactful training programs Ability to evaluate training effectiveness and recommend improvements

Description
As an Associate Operations Training & Onboarding, you will support the delivery and execution of onboarding and training programs for riders, pickers, and operational teams. You will work closely with other teams to ensure new and existing team members receive the required training, complete mandatory requirements, and are ready to perform effectively in their roles.Day-to-Day Responsibilities Support the execution of onboarding programs for riders, pickers, and operational teams, ensuring timely completion of all mandatory training and deployment requirements. Deliver onboarding, refresher, and operational training sessions as per approved training plans, SOPs, and business requirements. Maintain training materials, attendance records, assessments, and certification data, ensuring accurate and up-to-date training documentation. Monitor trainee performance and identify knowledge or skill gaps, escalating recurring issues and supporting targeted coaching or retraining initiatives. Track training completion and post-training performance, providing regular updates and relevant insights to the Specialist and Operations teams. Support training improvement initiatives and operational projects, including employee engagement activities, feedback collection, process improvements, and other initiatives led by the Specialist.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00