Customer Support Agent -Vodafone UK.

🏢 VOIS Egypt
📍 Giza, EgyptFull-timeHybrid
📅 Posted: 3w ago🔄 Updated: 3w ago
CV%
✨ AI Summary
VOIS is seeking a Customer Support Agent for Vodafone UK. The role involves acting as a front-line interface with customers of Vodafone Ireland, responding to inquiries over the phone, and resolving issues to maintain customer experience. This is an entry-level, full-time, hybrid position based in Giza, Egypt.
Required Skills
Other
Englishsoft skillscustomer carecustomer supportinbound callsoutbound callsc1english educationtechnical advisorinternational advisor
Soft Skills & Professional Competencies
Communication
Hospitality, Retail & Customer Service
Call Center Experience
Business, Sales & Management
Customer SuccessTelesales
Education & Training
EAL Support
🎁 Benefits & Perks
Laptop/PC provided from the company + Internet allowance. Profit share. Social, Medical insurance and life insurance. Annual Salary Increase.
Requirements
Fluent in English C1 is a MustGraduates ONLY can apply.Egyptian Nationality is a must.Having experience in Call Centre (English Account) is a plus.Soft and communication skills.
Description
About VOIS:VOIS provides innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients. Job DescriptionAct as a front-line interface with customers of Vodafone Ireland Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company. BenefitsVery Attractive PackageWe work in a hybrid module (2 days a week from Office).Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balance.Profit shareSocial, Medical insurance and life insuranceAnnual Salary Increase
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00