✨ AI Summary
Vodafone UK is hiring a Technical Support Agent in Cairo & Giza, Egypt. This entry-level, full-time, hybrid role involves acting as a front-line interface with UK customers via phone, resolving technical inquiries, and maintaining excellent customer experience. Key requirements include English fluency (B2 or higher), excellent communication and typing skills, and Egyptian nationality. While a technical background and prior customer care experience are preferred, graduates, dropouts, and gap-year students are encouraged to apply. The position offers attractive salary packages, online training, career progression, and comprehensive benefits.
🎁 Benefits & Perks
Attractive salary packages. Online training. Hybrid Work Module (only 2 days from office) after 2 months. Laptop provided and headset + Internet allowance. Career progression. No overnight shifts. 5 working days + 2 days off. Social and Medical insurance. Annual balance + Lieu. Profit share and annual salary increase after conversion.
Requirements
English fluency is a must (B2 or higher)Graduates, dropouts & Gap-year students can apply.Technical background is preferred.Egyptian Nationality is a must.Excellent communication skills.Excellent typing skills.Having a previous experience in customer care is a plus.
Description
Act as a front-line interface with customers in the UKRole involves responding to customers over the phone and resolving their technical-related inquiries.Delivering and maintaining an excellent customer experience.BenefitsAttractive salary packages.Online training.Hybrid Work Module (only 2 days from office) after 2 months.Laptop provided and headset + Internet allowance.Career progression.No overnight shifts.5 working days + 2 days off.Social and Medical insuranceAnnual balance + Lieu.Profit share and annual salary increase after conversion.