✨ AI Summary
The Customer Care Coordinator will be responsible for handling customer inquiries, requests, and complaints, providing professional and accurate support, and following up on customer issues to ensure proper resolution. This role involves recording customer interactions, updating the system, and coordinating with other departments as needed. The position requires good communication and problem-solving skills, fluency in Arabic and good English, and basic computer proficiency.
Requirements
Good communication and problem-solving skills.Fluent in Arabic and good English.Basic computer skills.Previous customer service or call center experience is preferred.Ability to work under pressure and as part of a team.
Description
We are looking for a Customer Service Representative to join our growing team.Responsibilities:Handle customer inquiries, requests, and complaints.Provide professional and accurate customer support.Follow up on customer issues and ensure proper resolution.Record customer interactions and update the system.Coordinate with other departments when required.