✨ AI Summary
Saudi Networkers Services is seeking an ITSM Administrator with HP Service Manager expertise for a permanent, full-time role in Riyadh. The successful candidate will be responsible for describing the Service Manager environment and architecture, installing components, performing setup tasks prior to production, and ongoing monitoring, debugging, troubleshooting, and administrative tasks. Optional tasks include configuring Smart Analytics, performing health checks, managing entity relationships, and generating reports.
Requirements
Requires 4-7 years of experience in HP Service Manager Administration. Must be proficient in data reporting, troubleshooting, and Smart Analytics. Responsibilities include installing, configuring, and maintaining the Service Manager environment, performing health checks, and debugging issues.
Description
Employment: ContractDescribe the Service Manager environment and architectureInstall the various components of Service ManagerDescribe the various implementation options (such as default ports, load balancing, components)Perform tasks and set-up activities that are generally performed prior to moving the system to ProductionPerform ongoing monitoring, debugging, troubleshooting, and administrative tasksPerform additional administrative tasks related to reporting, surveys, and customizing the Web clientRequirements:Perform optional tasks, such as:Configuring Smart AnalyticsPerforming health checkManaging your entity relationships, running data reference check reports, and generating entity relationship diagramsHP Service Manager Administration