Customer Service Agent - Vodafone UK - Cairo

🏢 VOIS Egypt
📍 Cairo, EgyptFull-timeHybrid
📅 Posted: 2w ago🔄 Updated: 2w ago
CV%
✨ AI Summary
Vodafone UK in Cairo is seeking a Customer Service Agent to act as a front-line interface for UK customers. The role involves responding to customer inquiries over the phone, resolving issues, and maintaining a high level of customer experience. The ideal candidate will be fluent in English (C1), a graduate, and possess strong soft and communication skills. This is an entry-level, full-time position with a hybrid work model.
Required Skills
Other
○English○customer care○customer support○contact center○work from home○fluent in english○wfh○vodafone○c1○_vois○translation
Soft Skills & Professional Competencies
○Communication
Business, Sales & Management
○Real Estate Sales○Customer Success○Telesales
Hospitality, Retail & Customer Service
○Call Center Experience
Science & Research
○Remote Sensing
Information Technology
○NIST
🎁 Benefits & Perks
Laptop/PC provided from the company + Internet allowance. 5 working days + 2 days off (Rotational). Annual balance. Profit share. Social and Medical insurance. Annual Salary Increase after Conversion.
Requirements
Fluent in English C1 is a MustGraduates onlyEgyptian Nationality is a must.Soft and communication skills.Males & Females
Description
Act as a front-line interface with customers of Vodafone UK Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the companyBenefits:We work in a hybrid module (2 days a week from site)Very Attractive PackageLaptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balanceProfit shareSocial and Medical insuranceAnnual Salary Increase after Conversion
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00