Customer Service Agent - Vodafone UK - Cairo

🏢 VOIS Egypt
📍 Cairo, EgyptFull-timeHybrid
📅 Posted: 1w ago🔄 Updated: 1w ago
CV%
✨ AI Summary
Vodafone UK in Cairo is hiring a Customer Service Agent for an entry-level, full-time position. The role involves acting as a front-line interface for Vodafone UK customers, primarily through phone calls, to resolve inquiries and maintain customer experience. The position offers a hybrid work module (2 days on-site per week) and includes benefits such as a provided laptop/PC with internet allowance, a competitive package, social and medical insurance, and annual salary increases after conversion.
Required Skills
Other
○English (C1)○customer care○customer support○contact center○work from home○fluent in english○english○wfh○vodafone○c1○_vois○translation
Soft Skills & Professional Competencies
○Communication
Business, Sales & Management
○Real Estate Sales○Customer Success○Telesales
Hospitality, Retail & Customer Service
○Call Center Experience
Science & Research
○Remote Sensing
Information Technology
○NIST
🎁 Benefits & Perks
Laptop/PC provided from the company + Internet allowance. 5 working days + 2 days off (Rotational). Annual balance. Profit share. Social and Medical insurance. Annual Salary Increase after Conversion.
Requirements
Fluent in English C1 is a MustGraduates onlyEgyptian Nationality is a must.Soft and communication skills.Males & Females
Description
Act as a front-line interface with customers of Vodafone UK Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the companyBenefits:We work in a hybrid module (2 days a week from site)Very Attractive PackageLaptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balanceProfit shareSocial and Medical insuranceAnnual Salary Increase after Conversion
✨ Premium Match Details
Deep-dive CV analysis, customized Cover Letters, and Interview prep!
📊 Match Analysis
Insights against your active CV
📊
Personalized Match Analysis
Upload your CV to see exact matching percentages, detailed skills mapping, and gap analysis for this role.
🎯 Overalli74%
⚡ Skillsi85%
View Breakdown
Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
View Breakdown
Local: 19600%
🏗️ Career Fiti91%
View Breakdown
Seniority: 91.0
📋 Requirementsi67%
View Breakdown
Domain: 67.0
🔥 Motivationi78%
View Breakdown
Title Fit: 78.00