Vodafone UK is seeking a Customer Service Agent for their Cairo office. The role involves acting as a front-line interface with Vodafone UK customers, responding to inquiries over the phone, and resolving issues to maintain customer experience. The position is entry-level and full-time, operating on a hybrid model with 2 days a week on-site.
Required Skills
Other
○English○customer care○customer support○contact center○fluent in english○translation
Soft Skills & Professional Competencies
○Communication
Business, Sales & Management
○Real Estate Sales○Customer Success○Telesales
Hospitality, Retail & Customer Service
○Call Center Experience
Information Technology
○NIST
🎁 Benefits & Perks
Laptop/PC provided, Internet allowance, 5 working days with 2 days off (Rotational), Annual balance, Profit share, Social and Medical insurance, Annual Salary Increase after Conversion.
Requirements
Fluent in English C1 is a MustGraduates onlyEgyptian Nationality is a must.Soft and communication skills.Males & Females
Description
Act as a front-line interface with customers of Vodafone UK Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the companyBenefitswe work in a hybrid module (2 days a week from site)Very Attractive PackageLaptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balanceProfit shareSocial and Medical insuranceAnnual Salary Increase after Conversion