Requirements
The ideal candidate should demonstrate learning agility, attention to detail, multitasking abilities, and effective collaboration skills. Excellent communication and interpersonal skills are also expected, along with proficiency in relevant software and tools. A bachelor's degree in psychology, education, or hospitality management is preferred.
Description
Mandarin Oriental Jumeira, Dubai is looking for an Intern, Learning and Development to join our Learning and Development team.Are you a master of craft Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly Do you embrace a growth mindset We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai's glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.Position SummaryThe Learning & Development Intern represents the Mandarin Oriental culture, complies with the hotel L&D standards, and is instrumental to actively foster a positive learning environment. It plays an essential role in driving service excellence, while also actively supporting the development of our colleagues through effective learning and development initiatives.This position will be responsible for coordinating various quality control activities and assisting in the planning, implementation, and evaluation of training and development programs.As Intern, Learning and Development you will be responsible for the following duties:Communicate and maintain Mandarin Oriental Hotel Group's Learning & Development standards Support all efforts to enliven our Company's Mission, Values and Legendary Quality Experiences throughout the hotelAssist with development, implementation and review of the hotel L&D plan and activities in line with business priorities Be an L&D PR expert to promote learning culture and exciting development opportunitiesCo-ordinate, execute and follow up on all training activities within the hotelPerform administrative tasks to ensure proper maintenance of records, reports, training material and resources Maintain the L&D notice board / screen up to date Coordinate, conduct, or facilitate product knowledge tests and in-house audits to ensure standards are metChampion all colleague recognition initiativesTake ownership to perform additional duties and continuously support People & Culture initiatives.As an Intern, Learning and Development we expect from you:Demonstrate learning agility and drive for continuous improvement Detail-oriented with the ability to multitask and meet deadlinesCollaborate effectively with colleagues and stakeholdersGood analytical and problem-solving skillsExcellent communication and interpersonal skillsProficiency in in using relevant software and toolsIdeal candidate holds a bachelor's degree in psychology, education or hospitality managementOur Commitment To YouLearning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.A competitive salary and benefits packagesWe're Fans. Are you