✨ AI Summary
Amazon is seeking a Learning Associate to join their Learning and Development team in Dubai. This role involves coordinating and executing training programs within the Fulfillment Center, evaluating and refining processes to improve learning effectiveness, and supporting training plans and workforce needs. The Learning Associate will also act as a supervisor for instructors, deliver training, maintain training records, analyze data to enhance the learning experience, and provide feedback to trainers. They will organize cross-training, support critical role training, improve processes based on feedback and data analysis, and assist in the recruitment of trainers. Collaboration with agency managers to improve new hire performance and support of level projects are also key responsibilities.
Requirements
The ideal candidate will have experience with written and verbal communication and presentation skills, and proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Fluency in English (speaking, writing, and reading) is preferred.
Description
Job Description :The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce. Prerequisite: . Willing to work flexible schedules / shifts . Act as a supervisor for Instructors and Peer Trainers with new hires . Deliver Instructor training, observation and coaching to the MEATR standard . Ensure training records are kept up to date through the console . Ensure MEATR training materials are kept and delivered against MEATR standard and provide a positive learning experience . Use and analyze data on a daily basis to improve NH learning experience . Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance . All tests/ audits are completed and responses are tracked . Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements . Work with operations on a skill matrix to highlight gaps for critical role training . Support operations with the delivery of critical role training . Improve processes from gathering feedback and analyzing data . Support the recruitment of Instructors and Peer Trainers . Attend meetings when required and provide information required . Work in partnership with the agency managers to improve new hire performance . Support MEATR level projects with feedback and improvements Basic Qualifications :- Experience with written and verbal communication and presentation- Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)Preferred Qualifications :- Speak, write, and read fluently in English- Graduate/Post GraduateOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.