Requirements
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, International Trade, or a related field.7–10 years of progressive experience in logistics, import/export, freight forwarding, or related operations, including at least 3 years in a managerial role leading and developing a logistics team.Proven hands-on experience managing import, export, and cross-trade shipments for chemical and food commodities.Strong practical knowledge of Egyptian customs procedures and international/local shipping regulations.Proven hands-on experience with Nafeza, ACID, CargoX, and the Agricultural Quarantine system.Solid knowledge of core shipping documentation (invoices, packing lists, COO, B/L, MSDS, TDS).Strong working knowledge of Incoterms 2020, HS Code classification, and Letter of Credit (L/C) requirements.Solid knowledge of dangerous goods handling and documentation (IMDG / ADR, UN classification, packaging, and labeling).Solid knowledge of food import/export requirements (NFSA, Agricultural Quarantine, health certificates).Demonstrated experience negotiating freight rates, transportation rates, and contracts with shipping lines, freight forwarders, clearance agents, and 3PL providers.Experience managing or coordinating warehouse operations within customs terminals, ports, or bonded areas.Advanced Microsoft Excel and Google Workspace, with hands-on ERP experience.Valid driving license, with willingness to travel regularly to ports and customs terminals.Excellent written and spoken English.Strong leadership, negotiation, analytical, decision-making, and problem-solving skills, with strong attention to detail.PreferredExperience with Switch B/L.Working knowledge of Odoo ERP.Familiarity with temperature-controlled (reefer) shipping and cold-chain handling.Professional certification such as CILT, APICS CSCP/CLTD, IATA/IMDG Dangerous Goods, or a Customs Clearance diploma.Experience with marine cargo insurance and handling logistics-related claims.Experience building and maintaining freight-rate and service-provider databases.Experience with air, land, and sea freight, including LCL, FCL, and express shipments.
Description
About the RoleLead the end-to-end logistics operation for chemical and food shipments—import, export, and cross-trade—covering customs clearance, documentation, transportation, cost control, and warehouse coordination.Job DescriptionShipment & TransportationPlan and oversee all import, export, and cross-trade shipments from booking to final delivery.Coordinate transportation, freight forwarders, and 3PL providers to ensure on-time delivery.Resolve shipment delays and operational issues, acting as the main escalation point.Manage the sample sending and receiving cycle.Customs, Compliance & DocumentationSupervise customs clearance and manage relationships with clearance agents and port authorities.Ensure compliance with shipping regulations, dangerous goods requirements (IMDG/ADR) for chemicals, and food import requirements (NFSA, Agricultural Quarantine).Manage operations on Nafeza (ACID), CargoX, and the Agricultural Quarantine system.Oversee issuance and accuracy of shipping documents (invoices, packing lists, COO, MSDS, TDS, B/L, and insurance policies).Verify HS Code classification and coordinate L/C requirements with Finance and banks.Cost & Vendor ManagementNegotiate rates and contracts with shipping lines, freight forwarders, and clearance agents.Control logistics spend and identify cost-saving opportunities.Minimize demurrage and storage charges through proactive planning.Follow up on cargo insurance claims with insurers and carriers.Warehouse CoordinationManage warehouse operations inside the customs terminal, including space allocation.Coordinate stock movement and delivery schedules with the warehouse team.Ensure proper handling and storage standards for chemical and food shipments.Reporting & PerformanceMaintain shipment tracking sheets and delivery performance dashboards.Monitor logistics KPIs (on-time delivery, cost per shipment, documentation accuracy, cycle time) and report to top management.Develop and improve SOPs for pricing, booking, documentation, and transportation.Team LeadershipLead, mentor, and develop the logistics team (pricing, documentation, and operations coordinators).Set team KPIs, conduct performance reviews, and manage workload allocation.Cross-Functional CoordinationCollaborate with Sales, Finance, Procurement, Warehouse, QA, and Legal on shipment-related matters.