Sales Support Manager

🏢 Mymsa For Agencies And Trade S.A.E
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 2w ago🔄 Updated: 2w ago
CV%
✨ AI Summary
The Sales Support Manager will lead and manage the inside sales department and supporting teams, focusing on achieving sales support objectives. Responsibilities include recruiting, training, coaching employees, managing performance, developing departmental goals and KPIs, and implementing process improvements. The role also involves standardizing customer databases and filing systems, approving orders, and preparing commission reports and sales support materials. This is a full-time, on-site position. Key requirements include a Bachelor's degree in Chemical or Mechanical Engineering, a minimum of 5 years of relevant experience, and strong skills in communication, task management, organization, training, coaching, critical thinking, problem-solving, decision-making, adaptability, and stress tolerance.
Required Skills
Productivity & Workplace Tools
Computer Skills
Soft Skills & Professional Competencies
CommunicationOrganizationCritical ThinkingProblem SolvingDecision MakingFlexibility
Business, Sales & Management
Risk ManagementCoachingCustomer SuccessSales Management
Education & Training
Training Delivery
Other
stress tolerancecustomer support
Requirements
Bachelor degree in Chemical / Mechanical EngineerAt least 5 years of professional experience in the same field.Strong computer skillsStrong external and internal communicationStrong task management and organization skillsTraining and Coaching SkillsCritical thinking and problem-solving skillsDecision-makingAdaptabilityStress tolerance
Description
·         Accomplishes sales support objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.·         Manage, lead, and support the daily activities of the inside sales department and supporting departments.  ·         Responsible for hiring and managing performance of assigned departmental employees.·         Responsible for employee development, formalized and scheduled training programs for assigned employees.·         Responsible for developing, implementing, and monitoring departmental goals and KPIs. ·         Settle standardization system for Customer Data Base, Filing Systems, Resources and tools of Sales Support Team.·         Offers revisions and approve orders.·         Responsible for Process Improvement.·         Support other departments as needed or workload permits.·         Special projects as assigned.  ·         Coordinate with team members to assure on time completion of proposals·         Analyze and evaluate performance of each department members which will be affected directly the appraisal results.·         Perform with VP to prepare and execute detailed presentations, tactics, metric, systems and action plans.·         Prepare and maintain entire quarterly commission reports·         Develop standard presentations, sales support materials, reports and case studies.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00