✨ AI Summary
This position, SVP – Financial Inclusion, is a senior leadership role within an International Banking Group focused on driving financial inclusion initiatives in Egypt. The role demands leadership of cross-functional teams to achieve business outcomes, with a strong emphasis on revenue generation through portfolio growth, increased product penetration, and customer profitability optimization. The incumbent will be responsible for creating and leading portfolio growth, transitioning service models to digital channels to enhance profits, and managing all bank agents, third parties, and strategic alliances to meet the Financial Inclusion plan.
Key responsibilities include collaborating with the Retail Banking Group (RBG) to deploy the latest banking products and technologies, aligning the service model with the bank's digital strategy, and developing unique propositions for various segments. The role involves monitoring performance against the market, surpassing competition through data analytics in product and portfolio aspects, and guiding business partners and functional groups to execute the Financial Inclusion strategy. Additionally, it requires reviewing and approving pricing changes, identifying cross-selling and product bundling opportunities, reviewing consumer insights for enhanced customer experience, and working on a prioritized roadmap for product capabilities. Driving new Financial Inclusion acquisitions and ensuring proper knowledge transfer to front-liners are also critical aspects of this role.
Requirements
The role requires leadership of cross-functional strategic initiatives for financial inclusion in Egypt, focusing on revenue generation, digital channel adoption, and portfolio growth. Key responsibilities include managing bank agents and third parties, deploying new product offerings and technologies, monitoring performance against the market, and developing simplified value propositions for targeted segments.
Description
Leadership of cross-functional strategic initiatives involving Product, Digital, Operations, Risk, Technology, Marketing, and Distribution teams to deliver business outcomes.
Revenue generation through portfolio growth, increased product penetration, and optimization of customer profitability.
- Create and lead portfolio growth with a consequent increase in customer base whist changing the service model to digital channels to increase the overall profits of the business.
- Full management for all bank agents, third parties and strategic alliances that will support the bank achieve the FI plan.
- Closely work with all RBG team to deploy the latest product offering and technologies in the banking industry and align the service model with the digital strategy of the bank and to develop a simplified and unique proposition for different segments
- Monitor the performance versus the market, surpass competition via data analytics in all product and portfolio aspects to develop a proper product offering that address the need of the targeted segments.
- Guide business partners, technology and other functional groups to ensure we’re driving toward our vision and have a tangible plan for executing on FI strategy.
- Review and approve pricing changes to ensure any gaps are closed and leverage opportunities to grow revenues whist applying treating customers’ fairly concept
- Identify cross selling opportunities, product bundling with increased penetration towards targeted segment for FI.
- Review research for consumer insights to enhance customer’s experience.
- Work on a prioritized roadmap in support of the product capabilities, leveraging quantitative and qualitative analysis on product utilization and performance.
- Drive new FI acquisition, ensuring proper knowledge transfer on the product related features to all front liners.