INACTIVECustomer Service Officer (Arabic Speakers)
🏢 Pact Employment Services
📍 Dubai, United Arab EmiratesFull-timeOn-site
📅 Posted: 1mo ago🔄 Updated: 3w ago
CV%
✨ AI Summary
We are seeking a Customer Service Officer who is an Arabic speaker to act as the first point of contact for customers. The role involves assisting and educating customers on digital banking services and smart kiosks, handling inquiries and complaints professionally, and promoting digital products while maintaining service excellence standards. This is a full-time position based in Dubai, Sharjah, or Ajman, UAE.
Act as the first point of contact and deliver excellent customer serviceAssist and educate customers on digital banking services and smart kiosksHandle customer inquiries and complaints in a professional mannerPromote digital products while maintaining service excellence standards
Required Skills
Business, Sales & Management
○Customer Success○Real Estate Sales
Soft Skills & Professional Competencies
○Cross-Cultural Communication
Other
○digital banking
Hospitality, Retail & Customer Service
○Customer Service
🎁 Benefits & Perks
Commission, Visa, Paid Leaves, Medical Insurance, Annual Leaves As Per Labour Law, Annual Bonus
Requirements
� Salary: Up to AED 7,000 (based on experience) + Incentives + Benefits
�️ Arabic Speakers Preferred
� Female Candidates Preferred
� Experience Required: Minimum 1 year in customer service or a similar role
Description
Act as the first point of contact and deliver excellent customer serviceAssist and educate customers on digital banking services and smart kiosksHandle customer inquiries and complaints in a professional mannerPromote digital products while maintaining service excellence standards