✨ AI Summary
The Passenger Cars Workshop Team Leader in Tanta is responsible for ensuring customer vehicles are fixed correctly the first time, within promised delivery times and estimated costs. This role involves ordering and following up on parts, inspecting and testing repaired vehicles, assisting service advisors with diagnostics, and ensuring proper utilization of service facilities and tools. The Team Leader also maintains high standards of premise cleanliness and personal hygiene for themselves and their team, provides feedback to management on technician performance and training needs, and guides technicians in solving vehicle problems.
Requirements
Mechanical or Mechatronic Engineering DegreeDriving licenseAbility to Lead and SuperviseHigh Planning & Organizing SkillsStrong Technical knowledge & Background
Description
Ensure that customer vehicles are fixed right from the first time.Ensure that repairs are carried out within promised delivery time and estimated cost.Order and follow up parts orders with Parts Department.Inspect and test drives vehicle on which repairs are performed.Return those vehicles failing the quality control inspection to the technician who performed work.Assist the service advisors in identifying or diagnosing vehicle problems when needed.Proper utilization of service facilities e.g. equipment, SST. Manuals, diagnostic tool.Maintain high standard of premise cleanliness and a high level of self-hygiene, and uniform appearance for himself and his group.Provide the servicing technician with an accurate description of the reasons for returning the vehicle to assist and guide him to solve the problem.Advise management regarding technician job performance, training needs, and other specific areas.