✨ AI Summary
The Collection Specialist will be responsible for monitoring customer accounts, identifying overdue payments, and contacting customers via phone and email to follow up on outstanding invoices. The role involves sending payment reminders, negotiating payment arrangements, and tracking agreed-upon commitments. This is an entry-level, full-time, on-site position in Cairo, Egypt.
Requirements
1–3 years of experience in Telephone Collections, Call Center, or Customer Service. Strong communication, negotiation, and persuasion skills. Ability to work under pressure and achieve targets.
Description
We’re Hiring – Telephone Collection OfficersLocation: Cairo, EgyptMonitor customer accounts and identify overdue and outstanding payments.Contact customers through phone, email, and other communication channels to follow up on unpaid invoices.Send payment reminders, statements, and collection notices as required.Negotiate payment arrangements and follow up on agreed payment commitments.