✨ AI Summary
dubizzle Egypt is seeking an enthusiastic Telesales Executive to drive sales for their online marketplace. The role involves contacting potential and existing customers, answering product/service inquiries, understanding customer needs, and closing sales deals over the phone. You will also be responsible for maintaining customer relationships, updating CRM systems, processing orders, and handling grievances to meet sales quotas and foster future sales. This is a permanent, full-time position based in Cairo, Egypt.
🎁 Benefits & Perks
Comprehensive Health Insurance, Life Insurance, Rewards & Recognitions, Learning & Development opportunities
Requirements
Proven experience as a telesales representative or in another sales/customer service role, with a track record of successfully meeting sales quotas. Proficiency in relevant computer programs like CRM software and telephone systems is required, along with excellent English communication, interpersonal, and negotiation skills.
Description
dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.We are looking for an enthusiastic Telesales Agent to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.In this role, you will:Contact potential or existing customers to inform them about a product or service using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the company's reputationGo the extra mile to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informationRequirementsProven experience as telesales representative or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the phoneGood knowledge of relevant computer programs (e.g. CRM software) and telephone systemsAbility to learn about products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaintsBenefitsA fast paced, high performing teamComprehensive Health InsuranceLife InsuranceRewards & RecognitionsLearning & Development opportunities#Egyptdubizzle