We need someone organised, confident and proactive who can take responsibility for the office operation.
The ideal candidate should have:
Minimum 2 years’ experience in office coordination, operations, facilities management, property maintenance or a similar service business
Excellent spoken and written English
Strong customer communication skills
Experience using CRM, work-order, scheduling or field-service software
Good knowledge of quotations, invoicing and payment follow-up
Strong organisation and multitasking ability
Ability to coordinate technicians and manage changing schedules
Comfortable using WhatsApp, email, Excel and cloud-based systems
Able to work independently without constant supervision
Attention to detail and strong follow-up skills
Experience with Jobber, ServiceM8, Housecall Pro, Salesforce, Zoho, Odoo or similar systems would be an advantage.
Important: This is a hands-on operational role. We are looking for someone who can communicate professionally with customers and actively manage jobs from enquiry through to completion and payment.