✨ AI Summary
This role serves as the primary point of coordination between the Business Centre and other divisions, overseeing location operations and supporting day-to-day tasks. Responsibilities include assisting with property viewings, managing leases, greeting clients, handling inquiries, preparing reports, and maintaining tenant satisfaction. The role also involves promoting services, managing inventory, overseeing IT helpdesk tickets, and ensuring premises maintenance.
The ideal candidate will have a Bachelor's degree in Business, Management, or a related field, with 5-6 years of experience in property administration. Proficiency in MS Office, strong problem-solving skills, and excellent English communication are essential.
Role Summary:The role is designed to serve as the primary point of coordination between the Business Centre andother divisions within the organization. The Front Office Executive is responsible for overseeingBusiness Centre location operations, supporting day-to-day tasks, and ensuring timely updates andcommunication to facilitate smooth overall operations.Responsibilities:Assists in property viewings, issuing leases, manages lease agreements, and ensures allrequirements are met.Greet and welcom
Requirements
Qualifications:
Bachelor’s degree level – in Business, management, or related field.
5- 6 years of minimum experience in a similar role
Proficient in MS Office
Language Skills: Very good command over English, both written and spoken
Computer Skills: Proficient in MS Office Problem Solving Skills
Description
Role Summary:The role is designed to serve as the primary point of coordination between the Business Centre andother divisions within the organization. The Front Office Executive is responsible for overseeingBusiness Centre location operations, supporting day-to-day tasks, and ensuring timely updates andcommunication to facilitate smooth overall operations.Responsibilities:Assists in property viewings, issuing leases, manages lease agreements, and ensures allrequirements are met.Greet and welcome clients, tenants, and visitors in a professional and friendly manner.Sending renewal notices and coordinating the renewals with tenants and ensuring the correctpayment schedule & relevant terms and conditionsAssist tenants with the move-in and move out processConduct client calls to promote cross selling and up-selling opportunities for lease upgradesEngage with prospect clients and support the successful conversion of Business CentrePromotionsPrepare, maintain, and update accurate Business Centre Reports for management andoperational purposesHandle online cases through the company portal and client’s inquiries through email and callsMaintain an updated waiting matrix for potential clients and timely replacement of vacatedofficeRetain existing tenants by ensuring satisfaction and promptly addressing concernsOversee IT helpdesk tickets for tenant support, ensuring efficient resolutions and reducingredundant casesMaintain visitors and attendance logsManage all meeting room reservations, ensuring availability, proper setup, and prompt clientsupportPromote Company's Business Centre services to walk-ins and prospectsMaintaining inventory of equipment, groceries and stationery items of the assigned BusinessCentreProvide on-site support during events, addressing issues and ensuring smooth operationsMonitor premises maintenance status and ensure timely rectification of any issuesDisplay perfect understanding of existing products and servicesReflect knowledge and awareness of the developing market competitionPromote new or updated products and services to accommodate members’ requirements