Customer Service Representative - Sheikh Zayed /6th Of October City

🏢 E-Planet
📍 Giza, EgyptFull-timeOn-site
📅 Posted: Today🔄 Updated: Today
CV%
✨ AI Summary
This is an on-site, full-time Customer Service Representative role based in Giza, Egypt, serving clients in Sheikh Zayed and 6th of October City. The position does not involve call center work. Key responsibilities include building client rapport (phone and face-to-face), responding to inquiries, managing student and teacher data in the system, resolving complaints, gathering information, and following up on customer interactions and with teachers/administration. Candidates should have 0-2 years of experience in a similar field, possess a good appearance, demonstrate commitment, and be formally dressed. Good English communication skills are essential. While prior customer service experience is preferred, it is not a strict requirement.
Required Skills
Other
Englishdata entrycustomer supportcustomer care
Soft Skills & Professional Competencies
Communication
Information Technology
CRMNIST
Business, Sales & Management
Customer Success
Requirements
0-2 years of experience in the same field.Good Appearance.Commitment.Good in English.Formally dressed.Customer service experience is always preferred but is not required.
Description
Not a Call Center job.Build a good rapport with Clients over the phone and face to face also.Respond promptly to customer inquiries.Insert the data of the students and teachers on our system.Handle and resolve customer complaints.Obtain and evaluate all relevant information to handle customer and service inquiries.Follow up on customer interaction.Follow up with the teachers and the administration.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00