Lead Data Center Support Services Technician

🏢 Oracle
📍 NORTH RYDE, AustraliaFull-timeOn-site
📅 Posted: 3w ago🔄 Updated: 3w ago
CV%
✨ AI Summary
This Lead Data Center Support Services Technician role involves supporting, maintaining, and improving a world-class data centre infrastructure. Responsibilities include installing, configuring, testing, troubleshooting, and decommissioning data centre hardware and supporting infrastructure. The role requires strong hands-on technical capability combined with excellent communication, stakeholder management, planning, resilience, adaptability, customer focus, and collaboration skills. You will act as a technical liaison between engineering teams, vendors, and stakeholders to ensure the reliability and performance of critical infrastructure and cloud services. The position requires participation in a rotating 24x7 shift roster, including on-call responsibilities.
Required Skills
Other
rack and stackdecommissioningserver deploymenthardware installationcomponent replacementcooling systemsaccountabilityservice requests
Information Technology
Model DeploymentDebuggingLinuxCore NetworkingStructured CablingRelease ManagementIncident Response
Engineering, Construction & Trades
Equipment MaintenanceElectrical EngineeringTroubleshootingFirmwarePreventive MaintenanceSafety Management
Soft Skills & Professional Competencies
CommunicationStakeholder ManagementPlanningResilienceFlexibilityCollaboration
Business, Sales & Management
Customer FocusRisk ManagementProcess Improvement
Operations, Logistics & Supply Chain
Inventory ManagementOperational Efficiency
🎁 Benefits & Perks
flexible medical, life insurance, and retirement options, volunteer programs
Requirements
Requires previous hands-on experience in a Data Centre or mission-critical infrastructure environment, with practical experience across the hardware lifecycle (rack and stack, deployment, configuration, testing, maintenance, upgrades, break/fix, decommissioning). Must possess strong technical troubleshooting, analytical skills, and experience following documented procedures. Background in Linux and knowledge of Data Centre Ecosystem (cooling, electrical, networking, structured cabling) are essential. Strong communication, stakeholder management, planning, resilience, adaptability, customer focus, and collaboration are required. Must be an Australian citizen and hold or be eligible for NV1 security clearance. Ability to lift 15kg+ and a valid driver's license are also required.
Description

Are you an experienced Data Centre Technician with expertise across rack and stack, deployment, maintenance, troubleshooting, and decommissioning? Do you thrive in fast-paced, mission-critical environments, enjoy solving complex technical challenges, and work effectively with diverse stakeholders? If so, we'd love to hear from you.

As an Oracle Data Centre Technician, you'll play a key role in supporting, maintaining, and continuously improving our world-class data centre infrastructure. Acting as a technical liaison between engineering teams, vendors, stakeholders, and the data centre environment, you'll help ensure the reliability, availability, safety, and performance of critical infrastructure and cloud services.

You'll be responsible for installing, configuring, testing, troubleshooting, maintaining, upgrading, and decommissioning data centre hardware and supporting infrastructure. You'll respond to incidents, perform preventative maintenance, maintain accurate asset and spare-parts inventory, and follow established operational procedures and safety standards.

Success in this role requires strong hands-on technical capability combined with communication, stakeholder management, planning, accountability, resilience, adaptability, customer focus, and collaboration. You'll be expected to take initiative, manage competing priorities, communicate risks early, and contribute positively to a respectful, inclusive, and high-performing team culture.

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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00