Lead Data Center Support Services Technician

🏢 Oracle
📍 NORTH RYDE, AustraliaFull-timeOn-site
📅 Posted: 3w ago🔄 Updated: 3w ago
CV%
✨ AI Summary
As a Lead Data Centre Support Services Technician, you will be responsible for supporting, maintaining, and improving data centre infrastructure. This includes installing, configuring, testing, troubleshooting, maintaining, upgrading, and decommissioning data centre hardware and supporting infrastructure. You will respond to incidents, perform preventative maintenance, maintain inventory, and follow operational procedures and safety standards. The role requires strong hands-on technical capability combined with excellent communication, stakeholder management, planning, accountability, resilience, adaptability, customer focus, and collaboration skills. You will be expected to take initiative, manage competing priorities, and contribute to a respectful and inclusive team culture. The position requires participation in a rotating 24x7 shift roster, including on-call responsibilities.
Required Skills
Information Technology
DebuggingRelease ManagementTechnical SupportIT InfrastructureCore NetworkingStructured Cabling
Soft Skills & Professional Competencies
Stakeholder ManagementPlanningResilienceFlexibilityCollaborationCommunication
Other
accountabilityhardware deploymenthardware maintenancecooling systems
Business, Sales & Management
Customer FocusProcess ImprovementRisk Management
Operations, Logistics & Supply Chain
Inventory Management
Engineering, Construction & Trades
TroubleshootingElectrical Engineering
🎁 Benefits & Perks
flexible medical, life insurance, and retirement options
Requirements
Requires previous hands-on experience in a Data Centre or mission-critical infrastructure environment, covering the hardware lifecycle (rack and stack, deployment, configuration, testing, maintenance, upgrades, break/fix, decommissioning). Must possess strong technical troubleshooting and analytical skills, attention to detail, and background in Linux. Knowledge of Data Centre Ecosystem (cooling, electrical, networking, structured cabling) is essential. Strong professional capabilities in communication, stakeholder management, resilience, adaptability, customer focus, and planning are also required. Must be an Australian citizen and hold or be eligible for NV1 Security Clearance.
Description

Are you an experienced Data Centre Technician with expertise across rack and stack, deployment, maintenance, troubleshooting, and decommissioning? Do you thrive in fast-paced, mission-critical environments, enjoy solving complex technical challenges, and work effectively with diverse stakeholders? If so, we'd love to hear from you.

As an Oracle Data Centre Technician, you'll play a key role in supporting, maintaining, and continuously improving our world-class data centre infrastructure. Acting as a technical liaison between engineering teams, vendors, stakeholders, and the data centre environment, you'll help ensure the reliability, availability, safety, and performance of critical infrastructure and cloud services.

You'll be responsible for installing, configuring, testing, troubleshooting, maintaining, upgrading, and decommissioning data centre hardware and supporting infrastructure. You'll respond to incidents, perform preventative maintenance, maintain accurate asset and spare-parts inventory, and follow established operational procedures and safety standards.

Success in this role requires strong hands-on technical capability combined with communication, stakeholder management, planning, accountability, resilience, adaptability, customer focus, and collaboration. You'll be expected to take initiative, manage competing priorities, communicate risks early, and contribute positively to a respectful, inclusive, and high-performing team culture.

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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00