German-Speaking CX Specialist (Work Permit Sponsored)

🏢 telus digital
📍 EgyptFull-timeOn-site
📅 Posted: 3w ago🔄 Updated: 3w ago
CV%
✨ AI Summary
TELUS Digital Bulgaria is seeking a German-Speaking CX Specialist to join their team. The role involves delivering outstanding client service, achieving customer satisfaction, identifying customer needs, and assisting with general inquiries, product support, and troubleshooting via various communication channels. Fluency in German and English, along with excellent communication skills, are required. No prior experience is necessary. The company offers full work permit and visa sponsorship for non-EU citizens, a relocation bonus, accommodation, a plane ticket, and extensive other benefits. This is a permanent, full-time position.
Required Skills
Other
EnglishGerman
🎁 Benefits & Perks
Full work permit and visa sponsorship assistance, Relocation Bonus: €1,500 Gross, 30 Days of Company-Provided Accommodation, Plane Ticket, €300 Voucher Vacation, Taxi transportation, Fully paid training, Stable job and career development opportunities, Attractive salary, Additional health insurance, More than fifty benefits and services to choose from, Positive international working environment, Support and learning, Employee referral bonuses.
Requirements
Fluency in German and English is required, along with excellent communication skills. No prior experience in a similar role is necessary.
Description
Are you ready to take the next step in your careerIf your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!We are actively recruiting international talent and providing full work permit sponsorship for non-EU citizens, making it easy for you to relocate and grow your career with us.As a Customer Support Specialist with German and English you will be a part of a great team and all together will:Deliver outstanding client serviceAchieve great customer experience and satisfactionIdentify and assess customers needsAssist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or ticketsAs a candidate, you do not need to have experience in a similar role but you should be fluent in German and English and have excellent communication skills.We Offer:Full work permit and visa sponsorship assistance ✓Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term homePlane Ticket from your location to Sofia€ 300 Voucher Vacation - Beach, Spa resort or mountains—the choice is yours!Taxi transportation directly from the airport to your accommodationFully paid trainingStable job and career development opportunitiesAttractive salaryAdditional health insuranceMore than fifty benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesWe care about the well-being of our employees, invest in their future growth, and encourage fun and team-building projects!Ready to start your international career journey Apply now!About us: TELUS Digital Bulgaria is the country's largest employer in the CX (Customer Experience) industry with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00