Guest Service Officer-Reservations

🏢 Destination Hotels
📍 Dubai, United Arab EmiratesFull-timeOn-site
📅 Posted: 2w ago🔄 Updated: 2w ago
CV%
✨ AI Summary
Andaz by Hyatt is seeking a Guest Service Officer-Reservations to deliver exceptional service by handling guest reservations accurately and efficiently. This role involves creating a seamless booking experience, responding to guest inquiries, and collaborating with hotel teams to ensure a personalized start to every stay. The ideal candidate will have a Diploma/qualification in Hospitality or Tourism Management, excellent English communication skills, and familiarity with the Opera system. Arabic language proficiency is a plus.
Requirements
Diploma/qualification in Hospitality or Tourism Management. Excellent English communication skills (verbal and written). Proficiency with the Opera system is beneficial. Arabic speaker preferred.
Description
SummaryAt Andaz by Hyatt, we create memorable experiences through authentic hospitality. As a Guest Service Officer - Reservations, you will be responsible for delivering exceptional service by handling guest reservations with accuracy, efficiency, and care. You will create a seamless booking experience, respond to guest inquiries, and work closely with hotel teams to ensure every stay begins with a personalized touch.QualificationsDiploma/qualification in Hospitality or Tourism ManagementExcellent English communications on both verbal and writing skillsWell versed with Opera system are beneficial.Language Preference: Arabic Speaker
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00