Guest Service Officer -Front Office

🏢 Destination Hotels
📍 Dubai, United Arab EmiratesFull-timeOn-site
📅 Posted: 1w ago🔄 Updated: 1w ago
CV%
✨ AI Summary
As a Guest Service Officer at Andaz by Hyatt, you will be the primary point of contact for guests, ensuring a welcoming and personalized experience from arrival to departure. This role is crucial for delivering authentic hospitality and maintaining the brand's high service standards. You will contribute to the efficient operation of the Front Office within the Rooms Division.
Requirements
Diploma/qualification in Hospitality or Tourism Management. Excellent English communication skills (verbal and writing). Familiarity with Opera system is beneficial. Preference for Arabic, Russian, German, or French speakers.
Description
SummaryAt Andaz by Hyatt, we create memorable experiences through authentic hospitality. As a Guest Service Officer, you will be the first point of contact for our guests, delivering warm, personalized service and ensuring a seamless arrival, stay, and departure experience. You will play a key role in creating meaningful connections while upholding the exceptional service standards of the Andaz brand.You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.QualificationsDiploma/qualification in Hospitality or Tourism ManagementExcellent English communications on both verbal and writing skillsWell versed with Opera system are beneficialLanguage Preferred -Arabic/Russian/German/French Speaker
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00