✨ AI Summary
The Guest Service Officer will be responsible for administrative duties, including scheduling aerobics classes and maintaining inventory for the Fitness Centre. They will also handle administrative forms efficiently. In customer service, the role requires providing professional, courteous, and caring service to internal customers and visitors, handling inquiries efficiently, and maintaining positive guest and colleague interactions.
Requirements
Holder of an international certification in fitness or physical education, with a minimum of 2 years of work experience as a fitness instructor or Fitness Receptionist. Skills required include administration and customer service.
Description
SummaryMain Duties and responsibilities:Administration.To effectively schedule Aerobics classes.To assist in maintaining the inventory of supplies for the Fitness Centre..To complete all administrative forms necessary for efficient functioning.Customer Service.To provide the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division..To handle guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up..To maintain positive guest and colleague interactions with good working relationships.QualificationsHolder of an international certification in fitness or physical education, with minimum of 2 years work experience as fitness instructor or Fitness Receptionist