Call Center Agent (VOIS) - Vodafone UK

🏢 VOIS Egypt
📍 Cairo, EgyptFull-timeHybrid
📅 Posted: 3w ago🔄 Updated: 3w ago
CV%
✨ AI Summary
The Call Center Agent (VOIS) role at Vodafone UK requires individuals to act as the primary point of contact for Vodafone UK customers, handling inquiries and resolving issues over the phone. The position emphasizes maintaining a high level of customer experience and representing the company positively. This is a full-time, entry-level position with a hybrid work model, requiring 2 days per week on-site.
Required Skills
Other
○English○customer care○customer support○contact center○work from home○fluent in english○wfh○vodafone○c1○_vois○translation
Soft Skills & Professional Competencies
○Communication
Business, Sales & Management
○Real Estate Sales○Customer Success○Telesales
Hospitality, Retail & Customer Service
○Call Center Experience
Science & Research
○Remote Sensing
Information Technology
○NIST
🎁 Benefits & Perks
Laptop/PC provided from the company + Internet allowance. 5 working days + 2 days off (Rotational) Annual balance Profit share Social and Medical insurance Annual Salary Increase after Conversion
Requirements
Fluent in English C1 is a MustGraduates onlyEgyptian Nationality is a must.Soft and communication skills.Males & Females
Description
Act as a front-line interface with customers of Vodafone UK Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the companyBenefitswe work in a hybrid module (2 days a week from site)Very Attractive PackageLaptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balanceProfit shareSocial and Medical insuranceAnnual Salary Increase after Conversion
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00