Vodafone Customer Service Agent (VOIS) - UK Account.
🏢 VOIS Egypt
📍 Cairo, EgyptFull-timeHybrid
📅 Posted: 1w ago🔄 Updated: 1w ago
CV%
✨ AI Summary
VOIS is seeking a Customer Service Agent for their UK Account with Vodafone Ireland Customers. The role involves acting as a front-line interface, responding to customer inquiries via phone, and resolving issues to maintain customer experience and company image. The position is full-time and shift-based, operating on a hybrid module (2 days a week in the office).
Required Skills
Other
○English○customer care○customer support○voda○vodafone uk○vois○uk○vodafone○vf ie○voda ie○vodafone ireland○voda ireland○vois ie○vois uk○c1 english○fluent in english○call center skills
Soft Skills & Professional Competencies
○Communication
Hospitality, Retail & Customer Service
○Call Center Experience
Business, Sales & Management
○Customer Success
Information Technology
○Technical Support
🎁 Benefits & Perks
Very Attractive Package, 5 working days + 2 days off (Rotational), Annual balance, Profit share, Social, Medical insurance and life insurance, Annual Salary Increase
Requirements
Fluent in English C1 is a MustGraduates, and drop out are welcome to applyEgyptian Nationality is a must.Having experience in Call Centre (English Account) is a plus.Soft and communication skills.Males & Females are welcome to apply
Description
About VOISVOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients.Job DescriptionAct as a front-line interface with customers of Vodafone Ireland Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company.BenefitsVery Attractive PackageWe work in a hybrid module (2 days a week from Office).Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balance.Profit shareSocial, Medical insurance and life insuranceAnnual Salary Increase