Vodafone Customer Service Agent (VOIS) - UK Account.

🏢 VOIS Egypt
📍 Cairo, EgyptFull-timeHybrid
📅 Posted: 4d ago🔄 Updated: 4d ago
CV%
✨ AI Summary
VOIS is seeking a Customer Service Agent for their Vodafone UK Account in Cairo, Egypt. The role involves acting as a front-line interface with customers of Vodafone Ireland, responding to inquiries via phone, and resolving issues to maintain customer experience and company image. This is an entry-level, full-time, shift-based position with a hybrid work model.
Required Skills
Other
englishcustomer carecustomer supportvodavodafone ukvoisukvodafonevf ievoda ievodafone irelandvoda irelandvois ievois ukc1 englishfluent in englishcall center skills
Soft Skills & Professional Competencies
Communication
Hospitality, Retail & Customer Service
Call Center Experience
Business, Sales & Management
Customer Success
Information Technology
Technical Support
🎁 Benefits & Perks
Laptop/PC provided from the company + Internet allowance. 5 working days + 2 days off (Rotational). Annual balance. Profit share. Social, Medical insurance and life insurance. Annual Salary Increase
Requirements
Fluent in English C1 is a MustGraduates, and drop out are welcome to applyEgyptian Nationality is a must.Having experience in Call Centre (English Account) is a plus.Soft and communication skills.Males & Females are welcome to apply
Description
About VOISVOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients.Job DescriptionAct as a front-line interface with customers of Vodafone Ireland Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company.BenefitsVery Attractive PackageWe work in a hybrid module (2 days a week from Office).Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balance.Profit shareSocial, Medical insurance and life insuranceAnnual Salary Increase
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00