✨ AI Summary
The Senior Personal Banking Advisor will be responsible for delighting internal and external customers over the telephone. Key responsibilities include interacting with customers to understand their banking needs, providing excellent customer service to foster loyalty, resolving problems on the spot, converting sales opportunities to meet financial targets, clarifying and explaining procedures and products, and capturing customer feedback for product development.
Requirements
University Graduate (preferably with some finance/banking or maths component), bilingual, 1-3 years of experience, customer focused, computer literate, excellent communication and strong listening skills.
Description
To delight internal and external customers over the telephone.