IT Infrastructure And Support Engineer

🏢 Global Corporation
📍 Dubai, United Arab EmiratesFull-timeOn-site
📅 Posted: 1w ago🔄 Updated: 1w ago
CV%
✨ AI Summary
We are looking for an IT Infrastructure and Support Engineer to manage and support the organization's IT infrastructure. This role involves maintaining network operations, system administration, access control, cybersecurity support, and backup management to ensure reliable IT services. Key responsibilities include network monitoring and maintenance (LAN, WAN, Wi-Fi, VPN), system administration (Windows Server, Linux, Active Directory, VMware/Hyper-V), access control (Microsoft 365, Entra ID), cybersecurity support (endpoint security, incident response), backup and disaster recovery management, and end-user support (Level 1 & 2). The ideal candidate will have a Bachelor's degree or diploma in IT or a related field, with 3-5 years of experience in IT infrastructure or system administration. Strong troubleshooting and communication skills are required, along with competencies in problem-solving, customer focus, and managing multiple priorities. Preferred certifications include Microsoft Azure Administrator Associate, Microsoft 365 Administrator, CompTIA Network+, CompTIA Security+, Cisco CCNA, and ITIL Foundation.
Required Skills
Information Technology
○Debugging○NIST○Firewalls○Active Directory○DHCP○SLA Management○Monitoring○VMware○Hyper-V○Systems Administration○Entra ID○RBAC○Incident Response○Backup○Technical Documentation
Soft Skills & Professional Competencies
○Communication○Problem Solving○Analytical Skills
Operations, Logistics & Supply Chain
○Operations Management○SOPs
Business, Sales & Management
○HR Management○Customer Focus
Other
○server patching○software deployment○server maintenance○MFA enforcement○Level 1 support○Level 2 support○managing multiple priorities
Finance, Legal & Governance
○Mediation○Business Continuity
Productivity & Workplace Tools
○Word
Requirements
Requires a Bachelor's degree or diploma in IT or a related field, along with 3-5 years of experience in IT infrastructure or system administration. Strong troubleshooting and communication skills are essential. Preferred certifications include Microsoft Azure Administrator Associate, Microsoft 365 Administrator, CompTIA Network+, CompTIA Security+, Cisco CCNA, and ITIL Foundation.
Description
Job description / Role Job Type Full Time Job Location Dubai, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Education & Teaching Company Industry Software & Internet Services Job summary We are seeking a proactive and technically skilled IT infrastructure & support engineer to manage and support the organization's IT infrastructure. The role involves maintaining network operations, system administration, access control, cybersecurity support, and backup management while ensuring reliable IT services. Network administration & support Monitor and maintain LAN, WAN, Wi-Fi, VPN, and internet connectivity. Configure and manage switches, routers, firewalls, and wireless access points. Troubleshoot network issues and optimize performance. System administration Administer Windows Server and/or Linux environments. Manage Active Directory, DNS, DHCP, Group Policies, and file services. Perform patching, monitoring, software deployment, and server maintenance. Support VMware and/or Hyper-V environments. Access control & identity management Provision, modify, and revoke user access rights. Manage Microsoft 365, Exchange Online, Teams, SharePoint, and Entra ID. Conduct periodic access reviews and maintain RBAC controls. Cybersecurity support Monitor endpoint security and antivirus solutions. Support incident response and vulnerability remediation. Enforce MFA, password policies, and security best practices. Backup & disaster recovery Manage backup schedules and backup solutions. Perform backup verification and restoration testing. Maintain disaster recovery documentation and recovery procedures. End user support Provide Level 1 and Level 2 technical support. Support onboarding and offboarding activities. Maintain IT documentation and SOPs. Provide support for CEO office / directors. Required qualifications Bachelor’s degree or diploma in IT or related field. 3–5 years of IT infrastructure or system administration experience. Strong troubleshooting and communication skills. Preferred certifications Microsoft Azure Administrator Associate Microsoft 365 Administrator CompTIA Network+ CompTIA Security+ Cisco CCNA ITIL Foundation Key competencies Problem-solving and analytical thinking Customer-focused approach Ability to manage multiple priorities Strong documentation and communication skills Apply Now
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00