✨ AI Summary
The IT Support Engineer will be responsible for setting up and configuring desktops, laptops, and printers, as well as troubleshooting and resolving hardware and software issues for employees. This role involves assisting users with IT systems and devices, performing routine maintenance and updates, and maintaining accurate documentation. The IT Support Engineer will also collaborate with the IT team and address technical issues related to the ERP system. Key skills include Systems Administration, Server Administration, Network Administration, problem-solving, user support, and communication.
Device Configuration: Set up and configure desktops, laptops, and printers for employees.Technical Support: Troubleshoot and resolve hardware and software issues across the organization.User Assistance: Help employees navigate and utilize IT systems, software, and devices efficiently.Maintenance: Perform routine maintenance and system updates to ensure devices are running optimally.Documentation: Maintain accurate records of technical issues, solutions provided, and inventory of devices.Collabor
🎁 Benefits & Perks
Accomodation, Annual Leaves As Per Labour Law, Medical Insurance, Perks & Benefits As Per Labour Law, Transportation, Visa
Requirements
Knowledge of desktop, laptop, and printer setup and configuration.
Basic understanding of computer systems, software applications, and networks.
Strong problem-solving abilities and user support skills.
Prior experience in IT support is an advantage.
Excellent communication skills and a collaborative mindset.
Description
Device Configuration: Set up and configure desktops, laptops, and printers for employees.Technical Support: Troubleshoot and resolve hardware and software issues across the organization.User Assistance: Help employees navigate and utilize IT systems, software, and devices efficiently.Maintenance: Perform routine maintenance and system updates to ensure devices are running optimally.Documentation: Maintain accurate records of technical issues, solutions provided, and inventory of devices.Collaboration: Work closely with other IT team members and escalate complex issues when necessary.ERP Support: Address and resolve any technical issues related to the ERP system.