✨ AI Summary
The Spare Parts Advisor will be responsible for expertly identifying and sourcing correct spare parts using EPC, ensuring accuracy and efficiency. This role involves processing customer orders promptly, providing quotes, processing payments, and arranging shipments while adhering to company policies. The advisor will also provide exceptional customer service by addressing inquiries, resolving issues, and offering technical support to ensure customer satisfaction.
Expertly identify and source the correct spare parts using EPC ensuring accuracy and efficiency.Process customer orders promptly and accurately, providing quotes, processing payments, and arranging shipments while adhering to company policies.Provide exceptional customer service by addressing inquiries, resolving issues, and offering technical support to ensure customer satisfaction.
Requirements
- Possess a High school diploma or equivalent, demonstrating a foundational level of education.
- Hold a relevant certification in parts management or a related field, showcasing specialized knowledge.
- Exhibit at least 2 years of experience in the automotive or heavy equipment industry, providing industry-specific expertise.
- Demonstrate prior experience working in a dealership or similar environment, highlighting the ability to thrive in a high-paced environment.
Description
Expertly identify and source the correct spare parts using EPC ensuring accuracy and efficiency.Process customer orders promptly and accurately, providing quotes, processing payments, and arranging shipments while adhering to company policies.Provide exceptional customer service by addressing inquiries, resolving issues, and offering technical support to ensure customer satisfaction.