Customer Service Agent - Vodafone UK & Ireland (VOIS)

🏢 VOIS Egypt
📍 Cairo, EgyptFull-timeHybrid
📅 Posted: 5d ago🔄 Updated: 5d ago
CV%
✨ AI Summary
VOIS is seeking a Customer Service Agent for Vodafone UK & Ireland to act as a front-line interface with Vodafone Ireland customers. The role involves responding to customer inquiries over the phone, resolving their issues, and maintaining a high level of customer experience. This is a hybrid role requiring 2 days a week in the office.
Required Skills
Other
Englishsoft skillscustomer carecustomer supportvodafone ukvoisukvodafonevoda ievodafone irelandvoda irelanddata entry
Soft Skills & Professional Competencies
CommunicationConflict Resolution
Hospitality, Retail & Customer Service
Call Center Experience
Business, Sales & Management
Customer SuccessReal Estate Sales
Information Technology
Technical Support
🎁 Benefits & Perks
Very Attractive Package, Laptop/PC provided from the company + Internet allowance, 5 working days + 2 days off (Rotational), Annual balance, Profit share, Social, Medical insurance and life insurance, Annual Salary Increase
Requirements
Fluent in English C1 is a MustGraduates, and drop out are welcome to applyEgyptian Nationality is a must.Having experience in Call Centre (English Account) is a plus.Soft and communication skills.Males & Females are welcome to apply
Description
About VOIS:VOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients. Job DescriptionAct as a front-line interface with customers of Vodafone Ireland Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company. BenefitsVery Attractive PackageWe work in a hybrid module (2 days a week from Office).Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balance.Profit shareSocial, Medical insurance and life insuranceAnnual Salary Increase
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00