Call Center Officer

🏢 International Capital Company For Education
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 1mo ago🔄 Updated: 1mo ago
CV%
✨ AI Summary
Sinai University (Cairo Head Office) is seeking a Call Center Officer for their Student Recruitment team. This role involves handling inbound and outbound calls, assisting prospective students and parents with admissions inquiries, and following up with leads. The ideal candidate will possess excellent communication skills in Arabic and English, strong customer service abilities, and a passion for delivering exceptional customer experiences to support enrollment goals. The position is full-time, shift-based, on-site, with a contract duration of 2-3 months.
Required Skills
Soft Skills & Professional Competencies
Communication
Business, Sales & Management
Customer Success
Other
interpersonal skillscustomer carecustomer support
Hospitality, Retail & Customer Service
Call Center Experience
Requirements
Bachelor's degree.1 year of experience in Call Center or Customer Service.Excellent communication skills in both Arabic and English.Strong customer service and interpersonal skills.Job Details:Contract Duration 2-3 Months.Rotating Shift
Description
Sinai University (Cairo Head Office) is looking for a dynamic and customer-oriented Call Center Officer to join our Student Recruitment team.If you have excellent communication skills, enjoy helping others, and are passionate about delivering exceptional customer service, we'd love to hear from you!Key Responsibilities:Handle inbound and outbound calls professionally.Assist prospective students and parents with admissions inquiries.Follow up with leads and maintain accurate CRM records.Deliver an outstanding customer experience while supporting enrollment goals.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00