✨ AI Summary
As a Call Center Advisor, you will be responsible for handling customer interactions via phone, email, or chat. Your main duties will include answering inquiries, resolving issues, processing orders, and providing information about products or services. You will also manage complaints, escalate issues, and maintain customer records. This is an entry-level, full-time, on-site position located in Cairo, Egypt.
Requirements
Strong communication and interpersonal skillsAbility to handle phone calls professionallyOrganized and detail-orientedCustomer-focused with a positive attitude
Description
A Call Center Agent, or Representative, handles customer interactions via phone, email, or chat.Their primary responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services.They also manage complaints, escalate issues, and maintain customer records